Postmortem -
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May 25, 03:57 UTC
Resolved -
On May 22nd, some customers experienced issues connecting their local Testsigma Terminal to Testsigma due to a configuration-related problem.
The issue was identified by our team at approximately 4:30 AM UTC, after which we immediately began investigation and remediation. The root cause was traced to a configuration problem that had previously gone unnoticed and impacted terminal connectivity for a limited set of customers.
Our team fixed the configuration issue, validated the resolution, and confirmed that affected terminal connections were restored. The incident was resolved by approximately 6:00 AM UTC.
Customers who were impacted may need to update their local Testsigma Terminal to continue using terminal-based capabilities smoothly.
We apologize for the inconvenience caused to the affected customers and appreciate your patience while our team worked on resolving the issue.
May 22, 04:30 UTC