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Operational
Degraded Performance
Partial Outage
Major Outage
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Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Degraded availability of the Testsigma Web App, US region
Postmortem - Read details
Oct 3, 09:09 UTC
Resolved - On 1 October 2026, between 13:27 and 13:31 IST (07:57 to 08:01 UTC), users of the
Testsigma web application in the US region may have experienced slow page loads,
errors, or failed API requests for approximately four minutes. Test executions
already running on agents continued, and results submitted during the window were
accepted once service was restored. The EU and India regions were not affected.
No customer data was lost, altered or exposed.

Cause: a sudden surge of bulk API requests from a single customer integration
exhausted the database connection capacity on our application servers. Our
automated health checks then restarted the affected servers simultaneously,
which briefly interrupted service for US-region accounts. The database itself
remained healthy throughout.

Resolution: service recovered once the servers restarted at 13:31 IST and has been
stable since. The root cause has been identified. Short-term changes are being
rolled out so that a similar surge cannot cause servers to restart, and permanent
measures, including per-account API request limits, are being implemented to
prevent a recurrence. A detailed post-incident report is available on request.

We are continuing to monitor the platform closely.
Oct 1, 08:00 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

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