All Systems Operational

Uptime over the past 90 days. View historical uptime.
Testsigma Web App Operational
Testsigma Mobile Inspector Operational
Testsigma Execution Engine Operational
Testsigma Visual Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Degraded availability of the Testsigma Web App, US region
Postmortem - Read details
Oct 15, 08:05 UTC
Resolved - On 14 October 2026, between 09:00 and 09:06 IST (03:30 to 03:36 UTC), users of the Testsigma web application in the US region may have experienced errors or timeouts in the web app and API for approximately six minutes. Test executions already running continued without interruption, and their results were saved once the application was back. The EU and India regions were not affected. No customer data was lost or changed.

Cause: a routine scheduled cleanup job ran a delete that needed more working memory than the database's configured limit allowed, which caused one US database server to restart. Our automated health checks, which depend on the database, then restarted all US application servers at the same time, which briefly interrupted service for US-region accounts.

Resolution: the database and application servers recovered automatically, and service was fully restored at 09:06 IST and has been stable since. The root cause has been identified. Preventive changes are planned, including raising the database memory limit during an announced low-traffic maintenance window and making our health checks resilient to a database restart. A detailed post-incident report is available on request.

We are continuing to monitor the platform closely.
Oct 13, 22:00 UTC

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Degraded availability of the Testsigma Web App, US region
Postmortem - Read details
Oct 3, 09:09 UTC
Resolved - On 1 October 2026, between 13:27 and 13:31 IST (07:57 to 08:01 UTC), users of the
Testsigma web application in the US region may have experienced slow page loads,
errors, or failed API requests for approximately four minutes. Test executions
already running on agents continued, and results submitted during the window were
accepted once service was restored. The EU and India regions were not affected.
No customer data was lost, altered or exposed.

Cause: a sudden surge of bulk API requests from a single customer integration
exhausted the database connection capacity on our application servers. Our
automated health checks then restarted the affected servers simultaneously,
which briefly interrupted service for US-region accounts. The database itself
remained healthy throughout.

Resolution: service recovered once the servers restarted at 13:31 IST and has been
stable since. The root cause has been identified. Short-term changes are being
rolled out so that a similar surge cannot cause servers to restart, and permanent
measures, including per-account API request limits, are being implemented to
prevent a recurrence. A detailed post-incident report is available on request.

We are continuing to monitor the platform closely.
Oct 1, 08:00 UTC
Incident History Powered by Atlassian Statuspage